Restaurant news, industry insights, how-tos, and more.
May 26, 2023
Superior delivery has arrived
Delivery should be convenient—so, why does it come with so many drawbacks? From high commissions to spotty service, most apps aren’t working for restaurants. That’s why we designed delivery to be flexible, fair, and above all, good for your business. Plus, our approach can increase your orders by up to 100%! How it works...
Dec 1, 2022
Is a Branded Mobile Ordering App the Right Choice for Your Restaurant?
Mobile ordering apps have been rapidly growing in popularity over recent years. For many restaurateurs, there’s never been a better time to get their own branded mobile ordering app. Let’s take a closer look, though, and see if it’s the right choice for your business. Do you want to stop paying commissions on every order?...
Sep 1, 2022
How to Take Menu Photos Like The Pros
Top performing ChowNow partners know that menu photos help to showcase both brand and food, giving diners the same delicious experience online that they find in store—all while increasing takeout revenue by 30 percent. Studying examples from successful restaurants that use photos to stand out, our own designers at ChowNow explain how to get the...
May 27, 2022
Shhh... This is How To Pull Off A Secret Menu At Your Restaurant
A “secret” online menu could be just what your restaurant needs to give diners a thrill of discovery–while increasing sales and customer loyalty in the process! By simply adding items online that aren’t advertised in store, you’re free to experiment with new dishes and get creative with marketing. You don’t need much to start a...
May 26, 2022
Reimagine Your Restaurant’s Takeout Profits–Without Commissions
As a restaurant owner or operator, you deserve to be in the driver’s seat of your budget and your profits–which can be challenging when most online ordering companies’ fees charge up to 30% of every order. Those costs add up over time, eating away at what could be an extra headcount in the kitchen, a...
May 5, 2022
Restaurant Delivery Apps & Incremental Profit: It’s Complicated
Online ordering through restaurant delivery apps has skyrocketed in popularity in recent years, with sales predicted to reach $320 billion by 2029. While on its surface, such a spike in restaurant orders seems like great news for restaurant owners and managers looking for a boost in incremental profit, but the truth is a bit more...
Apr 29, 2022
Delight Diners This Spring and Summer With 4 Takeout Upsells
Better weather isn’t the only thing to celebrate this time of year! This summer, take the opportunity to drive more sales by meeting diners where they are—outside. When your restaurant preps for these special occasions, think outside the box and try adding premium upsells. You’ll delight diners while increasing your average order size just by...
Apr 22, 2022
How a Family-Run Japanese Restaurant Made $2.5 Million with the ChowNow Team
Rosie Gordon and her husband Shoji Mochizuki founded Sushi-Zen in Arlington, Virginia in 1997. With the help of the couple’s children, Brian and Malinda, Sushi-Zen has become a mainstay in their local community just outside of Washington, D.C. In 2018, a desire for efficiency, affordability, and quality service led them to join ChowNow for a...
Apr 19, 2022
Connection And Celebration At ChowNow’s First-Ever Family Meal
Photographs: Paul Quitoriano MANHATTAN, NY (March 7, 2022) — On an early spring night, guests filed in through the graffitied door of Indian restaurant GupShup and traveled upstairs past cascading pendant lights for ChowNow’s first-ever Family Meal. A Family Meal, in the restaurant industry, refers to the pre-shift ritual of the entire staff putting work aside...
Apr 18, 2022
Get Dine-In Customers To Order Online With These 4 Tips
One of the easiest ways to raise awareness of your online ordering with your current customers is using in-store marketing materials, like promo cards and targeted signage. Data shows that diners spend 30% more (and tip more!) when ordering online versus ordering in person or on the phone–so it’s well worth encouraging your regulars to...