Frequently Asked Questions

By using our commission-free ordering, you don’t have to cover any extra charges that other apps commonly cost. We know how much care goes into pricing a menu–which is why we keep it simple and fair with no commissions here.

Plus, when diners see the same prices online as in-store, they’re likely to order more, return more, and trust your business more.

Just their order value, plus tax, tip, and any service fee you add, the same as they would if they ordered in-store.

In some cases, there may be a minimal Support Local fee, but On ChowNow, there’s no small-cart fee, peak-hour fee, or inflated diner pricing.

Our 24/7 support team’s always happy to help with your menu, whether it’s a few items or a complete overhaul. Send it our way and we’ll get it done in 3 days.

Yes–head to the Dashboard and use these how-to videos to get started.

Of course! Edit your menu as often as you need to, or let us know if we can help.

We have a few tips and tricks for getting the most out of your online menu, from adding modifiers to showing off delicious food photos. Here are some of our top articles for menu makeovers: