Your tablet can read “Tablet Offline” for a few reasons.

First, if you are checking your Dashboard when online ordering hours are not scheduled (i.e. you open at 11am but you are looking at 10am), the tablet will read offline even if opened to the ChowNow application. If you are open and available for online orders, the tablet will read offline if the table is not connected to internet or if the ChowNow application is closed. Please make sure your tablet is connected to internet and has a strong WiFi connection.