How to Use Tablet

If you would like to view these instructions on a different device, just scan this QR code: In this Article: Confirm Credentials Erase Tablet Tablet Setup Are you already upgraded? Before you do all these steps, make sure that the tablet hasn’t already been upgraded.  If you have the “Up to Date” wallpaper, you are…

If your tablet is not functioning properly, (e.g., it is not charging, not connecting to WiFi, or the ChowNow app is not responding), try these steps to troubleshoot: 1. Most problems with the tablet can be solved by turning the device off and back on again. Hold the power button down for a few seconds…

If improving your WiFi signal is not an option with your Internet Service Provider, you can lease a Verizon LTE tablet from ChowNow for an additional $20/month.

ChowNow tablets are locked down and do not allow other apps to be downloaded. The ChowNow application used to receive and accept orders requires to be open and constantly connected to the Internet. Other open applications can potentially disrupt the connection and affect the timing of inbound orders.

Your tablet can read “Tablet Offline” for a few reasons. First, if you are checking your Dashboard when online ordering hours are not scheduled (i.e. you open at 11am but you are looking at 10am), the tablet will read offline even if opened to the ChowNow application. If you are open and available for online…

We’re here to help! Contact ChowNow Support at 888-707-2469 We’ll make sure those transactions are not included in your total disbursement.

Our recommended method of printing your ChowNow orders is with a Starmicronics T300i Bluetooth receipt printer (available for lease or purchase upon request). Faxes are also able to be set up and cost $0.15 per send. To get faxed orders set up, please contact ChowNow Support and provide us with your fax number. There are…

You can now have the printer print larger text as well as multiple copies of the same receipt, automatically. Step 1: Tap on the sidebar menu. Step 2: Tap on “Settings” Step 3 (Optional): Select if you would like the font on printed receipts to be larger. Step 4 (Optional): Duplicate Receipt Options: Number of…

If the tablet’s clock doesn’t match your local time, these steps will get this fixed. Step 1: Check out the clock in the top left corner of the screen. If this is incorrect, just take the following steps to resolve it. Step 2: Click the home button at the bottom of the tablet, this should…

Font size too small? Let’s make it bigger! Step 1: Click the home button at the bottom of the tablet, this should take you to the home screen. Step 2: Tap on the “Utilities” folder. Step 3: Tap on “Settings” Step 4: Tap on Accessibility Step 5: Tap on Larger Text Step 6: Adjust slider…

Blinded by the (tablet screen) light? Enable dark mode. Step 1: Click the home button at the bottom of the tablet, this should take you to the home screen. Step 2: Tap on the “Utilities” folder. Step 3: Tap on “Settings” Step 4: Tap on “Display and Brightness” Step 5: Tap on “Dark” under Appearance.