Get Started

We’re here to help! Contact ChowNow Support at 888-707-2469 We’ll make sure those transactions are not included in your total disbursement.

Our recommended method of printing your ChowNow orders is with a Starmicronics T300i Bluetooth receipt printer (available for lease or purchase upon request). Faxes are also able to be set up and cost $0.15 per send. To get faxed orders set up, please contact ChowNow Support and provide us with your fax number. There are…

You can now have the printer print larger text as well as multiple copies of the same receipt, automatically. Step 1: Tap on the sidebar menu. Step 2: Tap on “Settings” Step 3 (Optional): Select if you would like the font on printed receipts to be larger. Step 4 (Optional): Duplicate Receipt Options: Number of…

If the tablet’s clock doesn’t match your local time, these steps will get this fixed. Step 1: Check out the clock in the top left corner of the screen. If this is incorrect, just take the following steps to resolve it. Step 2: Click the home button at the bottom of the tablet, this should…

Font size too small? Let’s make it bigger! Step 1: Click the home button at the bottom of the tablet, this should take you to the home screen. Step 2: Tap on the “Utilities” folder. Step 3: Tap on “Settings” Step 4: Tap on Accessibility Step 5: Tap on Larger Text Step 6: Adjust slider…

Blinded by the (tablet screen) light? Enable dark mode. Step 1: Click the home button at the bottom of the tablet, this should take you to the home screen. Step 2: Tap on the “Utilities” folder. Step 3: Tap on “Settings” Step 4: Tap on “Display and Brightness” Step 5: Tap on “Dark” under Appearance.

We now offer three different alert sounds to choose from. Step 1: Tap on the sidebar menu. Step 2: Tap on “Settings” Step 3: Tap on the selection arrows to pick a new alert sound.  …

You can close down early for the day, or adjust your schedule each week, going forward. Step 1 – Tap on the sidebar menu Step 2 – Tap on “Hours” Step 3 and Step 4 – Select either “Set Closure” or “Request Schedule Change” Set Closure is for a one time adjustment. Example: We need…

Run out of a menu item? Let’s remove it off the menu, quick and easy. Step 1 – Tap on the sidebar menu Step 2 – Tap on Item Availability Step 3 – Select “Items” or “Modifiers”, then for Step 4, tap on the toggle switch for any item you would like to hide.  …

Prefer to rotate the tablet sideways? Go for it!  …

Different types of situations call for different types of refunds. On the ChowNow Business Manager app, you are able to process refunds in 4 different ways: Full Refund, customer is refunded 100% of what they paid. Discount, refund a percentage of the subtotal back to the customer. Refund Amount, refund a dollar amount off the…