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Having ChowNow enabled on Google is a great way to be discovered by diners and get more orders. If you’d like to opt out of receiving ChowNow orders on Google, or discuss additional options, please contact your Restaurant Success Manager or email support@chownow.com.

This error message appears when the issuing bank declines your card. Please call your credit card provider to resolve the issue or use a different credit card.

This can happen when a restaurant has a promotion that is taking the diner’s order total below the minimum requirement, so until the customer meets that minimum, the total will say $0 and they can’t check out.

This error message appears when there is an issue with the WiFi on the tablet. It can also appear if a customer encounters an error using Apple Pay.

This error message appears when there is an issue with the WiFi connection. Try a software update. If still happening, try resetting network settings.

This error message appears when the Start Date or End Date for the temporary closure is not filled out. Once all date and time fields are entered, the error should go away and you should be able to save your closure.

This error message appears when diners exceed the 155 character limit in the Special Instructions field or the Alternate Pickup Person field.

This error message appears when edits are being made to the menu the same time you’re placing an order. Try refreshing your screen or waiting a few minutes and you should be all set!

The transaction fees for Visa, Mastercard and Discover are 2.8% + .13 cents CAD. The transaction fee for American Express is 3.5% + .19 cents CAD.

Yes! ChowNow can design and print branded marketing materials for our Canadian clients. You can view our full catalog of products and prices at chownowstore.com and place your order direct.

Yes! Sales Tax can be entered as HST or GST.