Guides + Tutorials

Note: This article is only applicable for customers using a menu sourced from a POS System whose menu cannot be imported directly into Menu Editor. If you are unsure if your menu requires Menu Mapping, please reach out to your onboarding specialist.  What is Menu Mapping? Menu Mapping matches your delivery app items and modifiers…

You can make changes to your ordering hours directly through the web dashboard. The menu hours set in Menu Editor will affect the availability of this menu on all the online platforms connected to it. How to update your Standard Menu Hours Navigate to Menu Editor on the ChowNow Dashboard. On the menu, click the…

How to edit prices individually Navigate to Menu Editor on the ChowNow Dashboard. On the menu, click the edit icon > Edit Menu > Menu Items. Expand the category to view the items and modifiers. Click on the Edit pencil icon next to the item or modifier you wish to edit, and select Edit Item…

Modifiers give your customer a way to change or add to their order items, such as adding extra cheese, substituting for non-dairy milk, or bundling in a dessert. Modifier Groups consist of multiple modifiers. Modifier Groups can be used on several items – this way, you don’t need to create each individual modifier for each…

Modifiers give your customer a way to modify or add onto the items they order. These could include things like adding extra cheese, substituting for a non-dairy milk, or bundling in a dessert. Modifier Groups are made up of modifiers. They can be used on several items – this way, you don’t need to create…

Your menu items exist within categories. Categories are typically the main type of dish a customer is ordering, such as “Pizza”, “Burgers”, or “Desserts”. Inside a menu item, you’ll often have modifier groups and modifiers. Note: If you are using a menu sourced from your POS system, please refer to Adding new items or modifiers…

Categories are the main sections a customer sees on your menu. Inside categories, you’ll have items, modifier groups, and modifiers. Adding a new category Click on the ADD CATEGORY button. Input your category Name and Description. Click SAVE. Editing a menu category Click on the edit icon to the right of your category name and…

Note: This article is only applicable for customers using a menu sourced from their POS System. The POS Refresh tool allows you to import specific categories, items, modifier groups or modifiers into your menu without needing to import a whole new POS menu. Step 1: Running the POS Refresh Navigate to Menu Editor on the…

Menu Editor allows you to either import an existing menu, or build a new menu from scratch. If you have a compatible integration, you can import a menu directly from your delivery app or your POS system. Importing a menu Currently supported menu sources include: DoorDash UberEats SkipTheDishes Grubhub ChowNow Ritual Square POS Auphan POS…

Before your menu is published, view a preview to see how your menu will show up for customers. How to preview your Menu: Navigate to Menu Editor on the ChowNow Dashboard. On the menu, then click the pencil icon > Preview Menu.Note: The preview make take a few minutes to generate, especially if you have…

Once you’ve imported, created, or made changes to a menu, publish it to the online ordering platforms of your choice. How to publish your Menu: 1. Navigate to Menu Editor on the ChowNow Dashboard. 2. For a newly imported or newly created menu, you must first select which integrations you want this menu to be…