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Get Started / How to Use Tablet
How can I request support from the tablet?
There is a lot you can do from your tablet, including getting additional support. Open the side menu. Tap on “Contact Us” Tap on “General Support” Let us know how we can help, and someone from our team will reach out as soon as we can. And please add your name so we know who…
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Get Started / How to Use Tablet
Can I use my own iPad or iPhone instead of the ChowNow tablet?
Absolutely, you can download the ChowNow Business Manager app in the App Store here: https://apps.apple.com/us/app/cn-tablet/id581010873 The ChowNow Business Manager app is compatible with any iPhone or iPad running iOS 15 or newer. To check your device eligibility go to Settings >> General >> About >> iOS version.
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Get Started / How to Use Tablet
Does ChowNow integrate with my POS system?
We integrate ChowNow orders with over 45 of the leading POS systems including Toast, Square, Revel, Clover, and more. To configure your POS integration, reach out to your Restaurant Success Manager to get the process started.
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Get Started / How to Use Tablet
How do I accept orders on the ChowNow Business Manager app?
Accepting orders on the tablet is easy. Video Overview (Unsupported on Tablet) Step by Step Instructions It doesn’t matter what you are currently viewing on the tablet, if a new order comes it, the tablet will let you know a new order has been placed. Tap on the “1 new order” button. This will take…
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Get Started / How to Use Tablet
What do I do if my tablet is telling me there is a recommended or critical app update available?
If the Business Manager App or the tablet’s operating system is out of date, you will see the following alerts: Version 5.x: Version 8.x: If your tablet is reporting a critical or recommended app update: Accept any app updates your iOS tablet is requesting Power off and power back on the tablet Make sure your…
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Get Started / How to Use Tablet
What’s new with the refreshed ChowNow Business Manager app?
Check out our video overview of the new app. Take a Tour: Getting Started with the Tablet If you are using a tablet provided by ChowNow, the new app has already been installed, you just need to look for the new app shown below: What’s new in the app? Fresh, new design Quick 86’ing of…
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Get Started / How to Use Tablet
My tablet won’t connect to wifi. How can I troubleshoot my tablet?
1. Make sure you’re using a private (non-public), password-protected wifi network. 2. Keep your tablet as close to your router as possible. 3. Disconnect and Reconnect: In your tablet, go to Settings > Wifi > tap on the blue “i” next to your wifi network > tap “Forget This Network” > tap “Forget” > tap…
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