ChowNow Client Story: XOCO
Arthur Mullen, Manager at Rick Bayless’ Mexican street food restaurant XOCO, uses ChowNow to process high to-go order volumes at his bustling downtown Chicago location.
And you could say he’s a fan of his online ordering solution. “Asking my favorite thing about ChowNow is really a hard question for me to answer. It’s almost as if you said, ‘what’s your favorite part of Diet Coke?’ I like every part of it.”
Arthur pinpoints three ChowNow features that have helped streamline to-go operations and strengthen customer relationships at XOCO:
- Little to no training required. The ChowNow software is iPad-based and highly intuitive, unlike some restaurant operating solutions that Arthur and his staff have had to learn in the past.
- Customize menus on the fly. As XOCO’s menu changes seasonally, Arthur can log into the ChowNow Dashboard and change their offerings in real time.
- Track customer trends. With ChowNow, Arthur’s team has visibility into their top to-go customers, so they can ensure XOCO regulars feel like a VIP at every visit.
Be sure to watch the rest for more insights—and mouthwatering shots of XOCO’s signature dishes.